Solutions for Android USB Device Not Recognized but Charging Problem

Cherrystem By Cherrystem, 11th Jan 2017 | Follow this author | RSS Feed
Posted in Wikinut>Guides>Technology>Mobile Phones

This tutorial shows how to fix Android USB device connected to PC but not detected nor recognized but charging only, and USB driver not working problem.


It is pretty common to find that your Android device is not recognized as USB device by PC when you want to transfer files between phone and computer. “USB device not recognized”, “PC not recognizing Android phone”, or “USB device not detected but charging”, may happen on different devices. Now you can check following solutions to fix Android USB device not recognized on Windows problem. These are solutions collected from the internet based on people's experience.

Make sure following factors can be excluded

*Try a new USB cable and another computer.
*Connect Android device to PC directly instead of through USB hub.
*Enable USB debugging on your phone.
*Reboot phone and connect to PC while in Airplane mode.
*Remove battery and SIM card, and wait a while, then put them back and reboot.
If above tricks don’t work for you, please try solutions below.

1. Connect Android to Computer as MTP

When an Android device is connected to computer, a notification should appear on the drop-down menu named as “Connected as a …”. You can tap it to open USB computer connection options and choose MTP from the list.

However, if nothing appears when connected to computer, you’ll have to find USB connection menu manually. Try following methods.

*Go to Settings> Storage> More (three dots menu)> USB computer connection, choose Media device (MTP).
*For Android 6.0, go to Settings> About phone (> Software info), tap “Build number” 7-10 times. Back to Settings> Developer options, check “Select USB Configuration”, choose MTP. But no way to set MTP as default on Marshmallow.
*Dial *#0808#, if you get "USB Settings", choose MTP+ADB, then reboot.

2. Update or Install Proper Driver

Sometimes Windows won’t recognize Android device because the driver is corrupted and USB driver not working. Hence, you need to update or install proper driver for your device.

Step 1. Go to Start> Control Panel.
Step 2. Click “System and Security”, then “System”.
Step 3. Click “Device Manager” on the left list.
Step 4. Locate and expand “Other devices” or “Portable devices” and find the driver. If there is a problem with the driver, it should be labelled with a yellow exclamation mark.
Step 5. Right click on the driver and choose “Update Driver Software…”.
Step 6. Successively choose “Browse my computer for driver software”> “Let me pick a list of device drivers on my computer”, then hit “MTP USB Device” and click Next.

3. Install Necessary Kit for Windows 10

If you encounter Android USB not recognizing problem after Windows 10 upgrade, you’ll need to install some missing files to help Windows 10 recognize your Android phone as MTP device. The following two might help.

Media Transfer Protocol Porting Kit
Media Feature Pack

4. Try a Trick to Fix Android Not Recognized Problem Caused by Hardware

If none of the above solutions can fix your Android device connection problem, it might be a hardware glitch, and you may try this trick. This is not a regular tech tip, but many people say it works. Please do it on your own risk.
Step 1. Hold your phone and look at the micro USB port.
Step 2. Insert something tiny and nonmetallic into the USB port, and lift up the thin contact points gently.
Step 3. Connect your phone and PC with USB cable again.


Android Phone, Usb Connection

Meet the author

author avatar Cherrystem
I have been working as an editor of a website for some 2 years. My writing will focus on technological guides and instructions about mobile phone, mainly about Android tips & tricks, news and review.

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