Some precautions are necessary during online or e-shopping

ajju101010 By ajju101010, 6th Oct 2014 | Follow this author | RSS Feed | Short URL http://nut.bz/1oxbnrqg/
Posted in Wikinut>Guides>Internet

Although consumers faces a lot of difficulties and they

Google found any fraud case against any

Some important facts consumer should keep in mind:-

Some precautions are necessary during online or e-shopping

Some precautions are necessary during online or e-shopping

E-Shopping is at boom now-a-days. Online shopping has produced a sound impact on people's mind so that they prefer online shopping than retail market shopping. Although consumers faces a lot of difficulties and they also have some complaints (like delay in order, duplicate material, no refund, sometime no delivering after money deduction) but still online shopping preferred over market shopping.

When people shop from a website they go for a deal without taking the full knowledge about the website and product. They even pay to the website by credit card with no proof.
In a case of a private limited company against Google, Delhi court has said that Google is a search and any advertising on it have no responsibility of Google but if Google found any fraud case against any advertisement then Google have to take action against them.

The main problem is that if any fraud occurs then where should we complaint. Currently consumer court is filing these types of complaints under Ads of company and address of consumers.

If we have detail knowledge about any company than we can complaint against it in consumer court as the court is capable to handle this type of complaint.

Some important facts consumer should keep in mind:-
1. Before dealing with a company consumer should gain the knowledge about its address, registered office or branch. Never believe on unknown website.
2. The procedure of selling goods, tracking of order, privacy policy detail procedure. Collect this information before dealing.
3. Never give your account information’s in advance.
4. After placing order if you got the information that the goods are sold out then you cannot blame a website because they provide goods through dealers not by themselves. So it’s all depending on demand and supply.
5. After order a material its full information should be reached to the consumer mobile or email in which its order number must be mentioned.
6. The best option is cash on delivery because in that case you need not go through the procedure of refund your money.
7. Consumer should keep in mind that if you do not take your order of cash on delivery a several times then the company will register you in their defaulter record.

Where should you complaint:
In District consumer court
Website address of ncdrc.nic.in
Open its homepage and click on District Forums
And get the proper knowledge of related District court.

moderator Steve Kinsman moderated this page.
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